FAQ

How do I find out my skin type?

Discover your unique skin type by taking our skincode quiz.

How can I even out my skin tone?

An uneven skin tone is caused by an uneven distribution of pigment. Sun exposure and hormonal changes can also contribute to this issue. It is also possible that your skin can develop an uneven tone due to a buildup of dead skin cells. If that is the issue, a simple way to even out your skin tone is to exfoliate once a day or every couple of days. RadianCE+GTP serum, 20% Active Complex Vitamin C serum, and Radiance Booster can help even out your skin tone.

Do I really need to wear sunscreen everyday?

Yes! If you want to be ageless and radiant for a long time, wearing a broad-spectrum sunscreen with a minimum SPF of 30 is the one thing you can do to protect it most. Sunscreen helps decrease the risk of skin cancer and other negative effects including wrinkles, fine lines, brown spots, and sallowness.

How can I prevent aging skin?

As your skin loses elasticity and collagen, it naturally begins to appear wrinkled and saggy. By practicing skincare rituals and focusing on prevention, you can minimize these issues. Apply a broad-spectrum sunscreen every day, and consider using eye creams and other topical products that contain retinoids and antioxidants, which can help improve the appearance of wrinkles and sagging skin. Our products have 90% purified green tea polyphenols which is a potent antioxidant, it blocks free radicals that accelerates the aging process.

What should I do about dark spots?

UV exposure and hormonal changes are two causes of dark spots. Avoiding the sun and wearing sunscreen can prevent new dark spots from forming, while exfoliating regularly or using prescription medications may help treat the existing spots you already have. Certain dark spot correctors such as our Triple Action Brightening Pads (may be purchased in-office only) may also make a difference over time. Remember to choose the products that are formulated for your skin type.

How can I avoid wrinkles?

Wrinkles are a natural result of aging and stress, but you can delay their onset or minimize their appearance. To do so, limit sun exposure, wear sunscreen every day, and use skin products that contain antioxidants and retinoids, which can reduce fine lines and wrinkles. And adding a deep meditation practice can slow down wrinkle formation (there’s a study on this!)

How can I prevent and treat acne?

Acne can be triggered by stress, hormone changes, dairy, excess sebum, and clogged pores. A good skincare ritual for acne (see our Peace skincode ritual kit) can help clear your skin.

Where are your products produced?

Skinworx products are made in a FDA-approved facility using the highest standards and medical-grade ingredients.

I don't see a shipping cost on products. Is that included?

We provide free shipping on all orders!

What is Botox and how does it work?

Botox is the world’s premier wrinkle treatment. It’s basically a muscle relaxer. It works by hindering the communication between nerves and muscles. The results are diminished and softened stress and worry lines, and forehead lines disappear.

How long does Botox last?

The maximum effects take place in 2 weeks and last from 3 to 4 months.

Is Botox painful?

Typically, there is only slight discomfort with each injection. Dr. Eagan injects very slowly and uses an ultra-fine needle which minimizes any discomfort during the injection. Also, topical numbing medication can be applied to numb the area.

Is Botox safe?
Yes! When administered by a trained and experienced professional, it is safe. Botox has been used for nearly 23 years on millions of patients in over 70 countries. It is one of the safest, most researched and carefully monitored medications used worldwide. Botox is made by only one manufacturer, Allergan Corporation of Irvine, California. We only use the authentic Botox product which is precisely produced in the laboratory.

What is Fraxel Laser?
Fraxel Re:store 1550 laser treatment resurfaces your skin by stimulating the growth of new, healthy skin cells from the inside out. Since the laser treats only a section of tissue at a time, it leaves the surrounding tissue intact, which promotes very rapid healing and expedites your body’s remodeling of collagen.
Why is Fraxel Laser good for my skin?

The Skinworx Fraxel Laser Facial features produces different wavelengths to target common skin concerns such as hyperpigmentation or sun damage, wrinkles, and acne scarring. The immediate results are healthy, more hydrated, glowing skin.

Am I a candidate for this treatment?
The Skinworx Fraxel laser treatment improves tone and texture for aging, sun damaged, or scarred skin. Ideal candidates are people who want to look younger without dramatic changes or extended downtime.

How long does the treatment take? Is there any downtime?
One Fraxel laser treatment involves the following steps: first your skin is cleansed, second a topical anesthetic ointment is applied to the chosen area about 60 minutes prior to the treatment, third the Fraxel treatment takes about 20 to 25 minutes for a whole face session. There is no downtime and most patients describe the treatment as a sensation of heat. To minimize discomfort, we’ll apply a topical anesthesia and use cold air during the treatment.

What results may be expected? How many treatments needed to see results? How long do the results last?
Based on clinical studies, the most commonly effective regimen is 3 to 5 sessions spaced about 4 to 6 weeks apart. Depending on your skin’s condition and schedule, we may choose to space treatment sessions further apart. Results are immediate, with optimal improvement usually visible in 2 to 3 months. A skincare protocol will be recommended to maintain your skin’s improvements.
What is your refund policy?

We offer refunds only upon the satisfaction of the following conditions: Defective items only

Refund must be requested within 14 days of your purchase.

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